Refund policy
At Armaa Store, we want you to be satisfied with your purchase. If you are not completely satisfied with your product, you may request a return within 7 days of receiving your parcel.
Return Eligibility
- To be eligible for a return:
- The return request must be made within 7 days of receiving the parcel.
- The product must be unused and in its original condition.
- The original box and packaging must not be damaged.
- All accessories, manuals, and other items included with the product should be returned.
- Products showing signs of use, damage, or misuse may not be accepted for return.
If You Do Not Like the Product
If you receive the parcel and do not like the product, you may return it within 7 days, provided that the product has not been used and the original box and packaging are not damaged.
In this case, you will need to send the parcel back to our return address. The customer will be responsible for all return shipping and associated charges.
The return parcel must be properly packed to prevent damage during shipping. Once we receive the returned product, it will be inspected according to our return conditions.
Return Process
To request a return, please contact us within 7 days of receiving your parcel.
You can contact Armaa Store through:
📧 Email: armaastore11@gmail.com
📱 WhatsApp: +92 311 1889090
Address: P-827 Maqbool Rd, near Chase Up, Jilani Pura Batala Colony, Faisalabad, 38000
Please provide your order number and details of the product you wish to return. Our team will guide you through the return process and provide the return address.
Inspection
Once we receive the returned product, our team will inspect its condition. If the product meets our return requirements, we will proceed with the refund according to our Refund Policy.
If the product has been used, damaged, or returned without its original packaging, the return may be rejected.
Important Note
Customers are responsible for keeping the product, box, and packaging in good condition until the return period has ended.
For returns due to personal preference or because you do not like the product, the customer is responsible for the return shipping charges and any other associated costs.
Refund Eligibility
You may request a refund within 7 days after receiving your parcel, provided that:
Refund Process
Once your returned parcel is received and inspected, our team will verify that the product meets our return conditions.
If the return is approved, the refund will be processed.
The payment will be transferred to your account within 7 days after we receive the returned parcel, subject to successful inspection and approval.
Refund Method
Approved refunds will be transferred to the customer's provided account/payment details. Customers may be asked to provide accurate payment information to process the refund.